TERMS AND CONDITIONS
Terms and Conditions
These terms and conditions cover what applies in all cases when skivtryck.se/discrepublic.com executes a job order for the Customer (hereinafter called the Job Order), or alternatively when the Customer buys goods from skivtryck.se/discrepublic.com (hereinafter called the Purchase), unless the parties have agreed otherwise in writing. Any such other agreement is valid only if it has been signed by both parties. Customer orders entail approval of this agreement.
2. Quotations and prices
A quotation from skivtryck.se/discrepublic.com is valid for thirty (30) days from the quotation date given on the quotation (Quotation validity period). All prices in the quotation are given in EUR and do not include VAT, shipment and other fees and supplementary charges. The prices given in a quotation that have been accepted for a duly placed order shall apply, even if the General price list changes during the quotation validity period. The pricelist for the range offered by skivtryck.se/discrepublic.com is valid for thirty (30) days from reception. The Customer is responsible for taking note of any price changes and for requesting a new price list.
We do not take any responsibility for errors in prices or content on the website skivtryck.se and discrepublic.com.
4. Payment terms and conditions
Discrepublic.com requests both payment in advance or payment in arrears. What applies in each individual case. For payment in advance, settlement to Discrepublic.com must be made before the order is binding and processed. For payment in arrears, the invoice is sent from Klarna on the set delivery date and payment must be made within fifteen (15) days net from the invoice date unless agreed otherwise. In the event of late payment, Discrepublic.com is entitled to late payment interest at an annual rate of twenty-four (24) percent. In addition to late payment interest, the Customer shall compensate Discrepublic.com for any costs arising from the collection of such claims, as well as for postage of payment demands. All goods remain the property of Discrepublic.com until full settlement of payment. If there are reasonable grounds to assume that the Customer will not be able to fulfil his payment obligations, Discrepublic.com reserves the right to suspend execution of the Job Order and to withhold all material that has been produced and delivered by the Customer until full settlement has been made to skivtryck.se/discrepublic.com including claims against the Customer or until acceptable collateral has been secured. If this is not the case, skivtryck.se/discrepublic.com reserves the right to cancel the agreement. If the agreement is cancelled, the Customer is, at the request of skivtryck.se/discrepublic.com, liable to return those goods that he has failed to fulfil his payment obligations for, at his own cost.
5. Supplementary charges
Discrepublic.com may charge extra for work due to shortcomings in or changes/corrections of material delivered by the Customer, and/or in those cases where the Customer in some other way changes the pre-conditions for the Job Order in relation to what was originally agreed. Shortcomings in delivery include the Customer not delivering material at the agreed time or not in accordance with the applicable material specification.
6. Quality tolerance
The Job Order is executed using the master copy and the material that the Customer has delivered for use in the production of printed matter (Original material) and occurs in accordance with the specifications used by skivtryck.se/discrepublic.com for the production of this type of material produced by the said production techniques. Defects do not include anything that, as per established and accepted professional practice, are considered to be a minor discrepancy or which are due to faults in the Original material that was delivered by the Customer to skivtryck.se/discrepublic.com.
7. Delivery times
Delivery times are given in the Order acknowledgement/quotation that are based on skivtryck.se/discrepublic.com and specify the number of workdays that the production will take. The delivery time starts to run when the Customer has delivered all the Original material and skivtryck.se/discrepublic.com has sent the order acknowledgement (Start of production). The delivery time can be extended if the Customer makes changes to the placed order, and/or delays delivery of the approved Original material in some other way.
It is incumbent upon the Customer on delivery to examine, without undue delay, whether the delivery fulfils quantity and quality requirements as per point 6 and 7 above. If discrepancies beyond the tolerance levels are found, the Customer shall immediately notify skivtryck.se/discrepublic.com about this. Such complaints shall be made in writing and communicated to skivtryck.se/discrepublic.com within ten (10) workdays from the delivery date. For hidden discrepancies, skivtryck.se/discrepublic.com is only responsible for discrepancies that have been notified within fifty (50) workdays of the delivery date.
We apply a no-return policy. Customized production solely as per the customer’s request cannot be returned.
10. Goods damaged in transport
If any goods from skivtryck.se/discrepublic.com are damaged in transport, whether such damage is clearly visible or not, must be reported immediately to the shipper no later than within 7 (seven) days.
11. Limitation of liability
skivtryck.se/discrepublic.com declines any liability for late deliveries. skivtryck.se/discrepublic.com is not liable for any discrepancies caused by shortcomings in, delays of or corrupted Original material or other information from the Customer. skivtryck.se/discrepublic.com is not liable to compensate the Customer in the event of, for e.g., but not limited to, incompatibility issues, disruption of operations, loss of data or other financial losses. skivtryck.se/discrepublic.com is not liable to compensate the Customer for any indirect losses, and the total compensation liability of skivtryck.se/discrepublic.com can never exceed the value of the Job Order/Purchase in question that is the subject of the complaint.
12. Customer liability
The Customer shall reimburse skivtryck.se/discrepublic.com liable for any compensation that skivtryck.se/discrepublic.com may have to pay out to third parties due to damage to property or injury to persons, or in the event of violation of a third party’s intellectual copyrights if the fault or shortcoming is due to the Original material or other information that the Customer has provided skivtryck.se/discrepublic.com with.
13. Original material
The Customer shall provide all Original material that is necessary for execution of the Job Order. The delivery of such material is at the cost of the Customer and to a location indicated by skivtryck.se/discrepublic.com. The Original material shall comply with the specifications that skivtryck.se/discrepublic.com uses on each occasion. The Original material is stored at skivtryck.se/discrepublic.com free of charge for the Customer for 24 months after the last order date (Storage period). It is then destroyed unless the Customer has requested beforehand that the material is returned. Return of such material is at the cost of the Customer. Certain Original material, for e.g. glass and film masters, cannot be returned but are destroyed after the Storage period.All storage of Original material occurs at the customer’s risk, and skivtryck.se/discrepublic.com cannot be held liable for any damage or loss of Original material.
14. Intellectual copyrights
The Customer guarantees that the Original material does not violate anyone’s copyright, trade mark rights or other intellectual rights and furthermore that it is not of such a nature or design that infringes the law, any regulations, guidelines by competent authorities, usage or practices, good marketing practices, nor is likely to cause offence or public anger. The Customer is responsible for all obligations to right-holders or competent authorities, including, but not limited to, the payment of royalties, legal deposit procedures and similar obligations. skivtryck.se/discrepublic.com reserves the right to, without compensation liability to the Customer, suspend the Job Order if there are reasonable grounds to suspect that the Original material violates that stipulated in the above two paragraphs. If the Customer violates what is stipulated in the above two paragraphs in point 13, the Customer is liable to compensate skivtryck.se/discrepublic.com for any damages or costs that skivtryck.se/discrepublic.com incurs for such reasons. Such costs include, but are not limited to, damages, legal costs and other costs for legal counsel.
15. Force Majeure
The parties are exempted from the obligations that are incumbent upon them as per this agreement to the extent that either party is prevented from fulfilling its obligations due to general strikes beyond their control, rioting, flooding, war, government decrees or similar (force majeure). The parties shall, in such an event, immediately notify the other party in writing of such circumstances and shall try, as far as possible, to prevent or counter any impediments that make it impossible for them to fulfil their obligations. Such a notification entails that the Delivery time is extended by forty (40) workdays, and in the event that the impeding circumstances remain after more than forty (40) workdays, then either Party is entitled to cancel the order in writing without the right to compensation.
16. Disputes The agreement
shall be governed by Swedish law as is applicable to an agreement that has been entered into in Sweden between Swedish parties. Disputes arising out of the Agreement shall be settled in Sweden by the arbitrator as per Swedish arbitration law. If the dispute involves, at the date the present action commenced, no more than two (2) basic amounts (price) as per the National Insurance Act (1962 :381), both Parties are however entitled to bring proceedings in an ordinary court in Sweden.
S-352 41 Växjö
Tel: +46 (0)470 74 29 00
We process and protect personal information with the utmost care and attention. Whenever we process personal data, we comply with relevant regulations, including the GDPR.
1. General information
We collect information on our websites. Some of this information is personal in nature. Personal information is any information that can be used to identify you: your first and last names, date of birth, telephone number and email address.
1.4 Questions and/or remarks and/or unsubscribing
If you want to unsubscribe from our emails, you can click on the opt-out link at the bottom of any of our email messages at any time. If you have any questions, remarks and/or complaints or if you want to update, delete or modify your personal information, please contact us. The same applies if you have any concerns about how we deal with matters pertaining to privacy. E-mail us on firstname.lastname@example.org or send us a letter to skivtryck.se/DiscRepublic.com, Att: Victor (DPO), Skyttegatan 11, SE35241 Växjö, Sweden or email to email@example.com.
We employ a DPO (Data Protection Officer) who can be reached via the aforementioned email address (firstname.lastname@example.org). Persons involved can contact the DPO about any matters pertaining to the processing of the information of the person involved and to exercise their rights under the GDPR.
2. The information we collect
2.1.1 Information that you voluntarily provide to us
When you make use of our platform, place an e-commerce order, sign up for our newsletters, events or other services, consult our customer service team, send us an email, reply to a blog, start a chat conversation, integrate our service with a different website or service or communicate with us in any other way, you voluntarily provide information to us, which we collect.
Depending on where and for what purpose you enter this information, it contains: your name, address, personal information, general information pertaining to your organisation and position, user data, payment information and information pertaining to your interests/lifestyle characteristics. By providing this information to us, you agree to let us gather, use and store this information for the purpose in question.
2.1.2 Information that we collect automatically
2.1.3 Personal information that we receive in order to send information
When a client uses a social media link, or when a website visitor uses the “share” option, we permit the client/website visitor to share our email and/or website content with the person whose personal information the client/website visitor entered. We will use this information only once to send them the requested information.
2.1.4 Information from other sources
We may receive information about you, e.g. your name, email address, demographical information, IP addresses, location and your use of social media platforms, by performing a search on the internet or using (third-party) tools.
. Why we process information
We process personal information for the following purposes and will not store this information any longer than necessary. If you want to know more about the choices we make when processing your personal information, feel free to contact us via email@example.com.
3.1 Legal obligations
A small number of our processing activities are conducted because we are legally required to do so. This mainly concerns personal information that we need to meet our tax liability. We may also process personal information in the event of judicial obligation.
3.2 Execution of contracts with our clients
We record which organisations visit/use our platform, along with their relevant contacts. We process the personal information of these contacts in order to meet our contractual obligations.
3.3 Sales and marketing purposes
Like any organisation, we want to acquire new clients and retain existing ones. Skivtryck.se therefore uses personal information to send contacts email and/or text messages or contact them via telephone. We do not release personal information to third parties, unless you give us unequivocal permission to do so, although we can use your profile/interests to find similar profiles. We sometimes personalise our emails and other communications to make them more relevant.
3.4 Improving our services
We strive to offer the users of our platform, clients, visitors of our websites and/or subscribers optimal ease of use and the highest quality of service.
4. The rights of the person involved
Under the GDPR, every person (the person involved) whose information is being processed has a number of rights. We do our best to meet these requirements at all times. If you have any tips or remarks, please let us know! To exercise your rights, you can contact us via firstname.lastname@example.org or +46 (0) 470 742980.
- Information and insight: it goes without saying that you can gain insight into which personal information of yours we process.
- Rectification: if you believe the information we have on you is incorrect, please let us know so we can update it.
- Right to be forgotten: you can ask us to temporarily or permanently delete your personal information. We may still need your information for other (e.g. administrative or judicial) purposes.
- Limitation: if you believe we are unlawfully or incorrectly processing your personal information, you can limit our processing of your information.
- Objection: you can object in writing (via email or regular mail) to the processing of your personal information. We will treat your request with care and get back to you as soon as possible.
- Transferability: this is a new right under the GDPR, which you can exercise if you want to transfer your personal information. Although this will (probably) not be relevant for us, we would be happy to answer any questions you have about this matter.
The Swedish Data Protection Authority: we would we happy to help if you have any complains about your personal information. Swedish privacy legislation gives you the right to submit your complaint to the Swedish Data Protection Authority (Datainspektionen).
5. Cookies and tracking
What are cookies?
What types of cookies are there?
There are four types of cookies that are used on Skivtryck.se and DiscRepublic.com’s websites.
- Essential: these cookies are essential to ensure that Skivtryck.se and DiscRepublic.com’s websites perform well. They allow you to navigate our websites and make use of the features we offer. These cookies do not identify users as individuals. Not accepting these cookies may affect the performance of our platform or (parts of) our websites.
- Functional: these cookies allow our websites to remember the choices you made during your visit (e.g. your username or language settings) in order to provide a more personalised online experience. They may also allow you to view videos, play games and use social tools such as blogs and chatrooms. The information gathered by these cookies may include information that you provided and which can identify you as a person, e.g. your username. We will always be open about what information we gather, what we do with it and whom we share it with (if applicable). Not accepting these cookies may affect the performance and functionality of our platform or our websites and it may limit your access to the content on our platform or our websites.
- Performance: these cookies help us gain insight into how visitors use our websites by providing information about the areas they visited, the time they spent on our website and any problems they encountered along the way, e.g. errors. This helps us improve the performance of our websites. These cookies do not identify you as a person. All data is anonymised and aggregated.
- Targeting/advertisements: these cookies track you for extended periods of time across multiple websites and are capable of building a profile. This can be used to segment you based on your specific interests. These cookies are often used to send more personalised emails and show more relevant advertisements online. An advertisement network places one or more cookies on your computer or that of other website visitors via a third-party website. The network can access these cookies when you visit websites that are part of this advertisement network. Most of these cookies can track consumers via their IP address, so they can gather information that can identify you as a person.
The various types of cookies may consist of “session cookies” and “persistent cookies.” Session cookies are temporary cookies that are stored on your computer/device until you leave the Skivtryck.se or DiscRepublic.com website. A persistent cookie will be stored on your computer for much longer or until it is manually removed (how long the cookie is stored on your device depends on the “lifespan” of the specific cookie and your browser settings).
The easiest way to delete your cookies is via your browser settings. If you want to opt out of “interest-based advertisements,” visit http://www.youronlinechoices.eu/. Note that you may still receive generic advertisements. If you use multiple devices to visit Skivtryck.se/ DiscRepublic.com’s websites (e.g. your computer, smartphone, tablet, etcetera), you must ensure that every device’s browser settings are customised to suit your cookie preferences.