TERMS OF PURCHASE
1. General
These terms and conditions apply in all cases where skivtryck.se (hereinafter referred to as “we/us”) carries out work for the Customer (hereinafter referred to as the “Assignment”), or where the Customer purchases goods from us (hereinafter referred to as the “Purchase”), unless otherwise agreed in writing between the parties. Any such alternative agreement is only valid when signed by both parties. By placing an order, the Customer accepts these terms and conditions.
2. Quotations and Prices
A quotation from us is valid for thirty (30) days from the quotation date stated on the quotation (the “Quotation Period”). All prices stated in a quotation are in EURO (€) and exclude VAT, shipping and any other fees or additional charges. The prices stated in an accepted and ordered quotation shall remain valid, even if the general price list has changed during the Quotation Period. The price list for our product range is valid for thirty (30) days from the date of receipt. The Customer is responsible for checking for any price changes and requesting an updated price list.
3. Reservations
We reserve the right to correct any errors in prices and content on the websites skivtryck.se and discrepublic.com.
4. Payment Terms
We offer either payment in advance or payment after delivery, depending on the circumstances of each individual order. For advance payment, payment must be received by us before the order becomes binding and is processed. For payment after delivery, an invoice will be issued by Klarna on the scheduled delivery date, and payment must be made within fifteen (15) days of the invoice date unless otherwise agreed. In the event of late payment, we are entitled to charge interest on overdue payments at a rate of twenty-four (24) per cent per annum. In addition to the interest on overdue payments, the Customer shall reimburse us for any costs incurred in collecting the outstanding debt, as well as costs associated with issuing payment reminders.
All goods remain our property until full payment has been received. If there is reasonable cause to believe that the Customer will not fulfil its payment obligations, we reserve the right to suspend the Assignment and retain all goods produced and materials supplied by the Customer until full payment of all amounts owed to us has been received, or until acceptable security has been provided. If this does not occur, we reserve the right to terminate the agreement. In the event of termination, the Customer shall, upon our request and at its own expense, return any goods for which the Customer has failed to fulfil its payment obligations.
5. Additional Charges
We may charge additional fees for work resulting from incomplete, changed or corrected material supplied by the Customer, and/or where the Customer otherwise changes the conditions of the Assignment compared with what was originally agreed. Incomplete delivery includes situations where the Customer fails to provide the material by the agreed deadline or in accordance with the applicable material specifications.
6. Quality Tolerance
The Assignment is carried out using the master copy and materials supplied by the Customer for the production of printed materials (the “Original Material”) and in accordance with the specifications we apply to the production of the type of material concerned. Deviations that, according to established and accepted industry practice, are considered minor, or deviations resulting from errors in the Original Material supplied by the Customer, shall not be considered defects.
7. Delivery Times
The delivery time is stated in the Order Confirmation/quotation issued by us and specifies the number of working days required for production. The delivery period begins once the Customer has supplied all Original Material and we have issued the Order Confirmation (the “Production Start”). The delivery time may be extended if the Customer makes changes to an order that has already been placed and/or otherwise delays the delivery of approved Original Material.
8. Complaints
The Customer is responsible for inspecting the delivery without undue delay to determine whether it meets the requirements regarding quantity and quality set out in sections 6 and 7 above. If any deviation outside the applicable tolerance levels is found, the Customer must notify us immediately. Any such complaint must be made in writing and received by us within ten (10) working days of the delivery date. In the case of latent defects, we shall only be liable for deviations that are reported to us in writing within fifty (50) working days of the delivery date.
9. Returns
We do not offer a return policy. Products that have been uniquely customised according to the Customer’s specifications cannot be returned.
10. Goods Damaged in Transit
If goods supplied by us are damaged during transit, whether the damage is visible or concealed, this must be reported to us and the carrier immediately, and no later than within seven (7) days.
11. Limitation of Liability
We disclaim all liability for delays in delivery. We shall not be liable for any deviations caused by incomplete, delayed or incorrect Original Material or other information supplied by the Customer. We shall not be liable to compensate the Customer for, including but not limited to, incompatibility, operational interruptions, data loss or any other financial loss. We shall not be liable for any indirect damages, and our total liability shall in no event exceed the amount paid for the specific Assignment/Purchase to which the claim relates.
12. Customer’s Liability
The Customer shall indemnify and hold us harmless against any compensation that we may be required to pay to third parties in connection with damage to property or personal injury, or infringement of third-party intellectual property rights, where the error or defect is attributable to Original Material or other information supplied to us by the Customer.
13. Original Material
The Customer shall provide all Original Material necessary for the performance of the Assignment. Such material shall be supplied at the Customer’s expense and to the location specified by us. The Original Material must comply with the specifications applicable at the time. We will store the Original Material free of charge for the Customer for 24 months from the date of the most recent order (the “Storage Period”). After this period, the material will be destroyed unless the Customer has requested its return before the end of the Storage Period. Any return of such material shall be at the Customer’s expense. Certain Original Material, such as glass masters and printing films, cannot be returned and will be destroyed after the Storage Period. All storage of Original Material is at the Customer’s own risk, and we shall not be liable for any damage to or loss of the Original Material.
14. Intellectual Property Rights
The Customer warrants that the Original Material does not infringe any third party’s copyright, trademark rights or other intellectual property rights, and that it is not of such a nature or presented in such a manner that it violates any law, regulation or governmental directive, or conflicts with established practices, customs or generally accepted standards of marketing, or is likely to cause offence or public outrage. The Customer is responsible for all obligations towards rights holders and authorities, including, but not limited to, the payment of royalties, legal deposit copies or similar obligations.
We reserve the right, without any obligation to compensate the Customer, to suspend the Assignment if there is reasonable cause to suspect that the Original Material violates the provisions set out in the two preceding paragraphs. If the Customer fails to comply with the provisions set out in the first two paragraphs of this section 14, the Customer shall compensate us for all damage, losses and costs incurred by us as a result. Such costs include, but are not limited to, damages, legal costs and other expenses for legal representation.
15. Force Majeure
A party shall be relieved from its obligations under this agreement to the extent that it is prevented from fulfilling its obligations due to a general strike beyond the party’s control, riots, flooding, war, government decrees or similar circumstances (force majeure). In such circumstances, the party shall immediately notify the other party in writing and shall, to the greatest extent possible, seek to prevent or remedy the causes of its inability to fulfil its obligations. Such notification shall extend the delivery period by forty (40) working days. If the circumstances persist for more than forty (40) working days, either party shall have the right to cancel the order in writing without any right to compensation.
16. Disputes
This agreement shall be governed by Swedish law as applicable to agreements entered into in Sweden between Swedish parties. Any disputes arising in connection with this agreement shall be settled in Sweden by arbitration in accordance with Swedish arbitration law. However, if the dispute concerns an amount which, at the time the proceedings are initiated, does not exceed two (2) price base amounts as defined under the Swedish Social Insurance Act (1962:381), either party shall have the right to bring the matter before a Swedish court of general jurisdiction.
DiscRepublic
Renvägen 10
S-352 45 Växjö
Sweden
Tel: +46 (0)470 74 29 00
www.discrepublic.com